Terms & Conditions

digimartafrica.com is a site operated by Dux Ltd ("We"), a company incorporated under the laws of Ghana providing convenient access to groceries

To contact us, please email duxltd22@gmail.com or telephone our customer service line on 0550420874

By using our site and mobile application ("products"), you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our products.

We recommend that you print a copy of these terms for future reference.

By using our products, you warrant that you are a natural person above sixteen (16) years of age or a business incorporated under the laws of Ghana.

We amend these terms from time to time. Every time you wish to use our products, please check these terms to ensure you understand the terms that apply at that time.

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes. However, we do not assume any such responsibility to give notice of changes.

We do not guarantee that our products, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our products for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our products through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our products are directed to people residing in Ghana. We do not represent that content available on or through our products are appropriate for use or available in other locations.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at duxltd22@gmail.com, www.duxgh.com or 0550420874.

We are the owner or the licensee of all intellectual property rights in our products, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our products must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our products in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our products. This includes using (or permitting, authorising or attempting the use of):

• Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the products or any data, content, information or services accessed via the same.
• Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard.

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

The content on our products is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our products.

Although we make reasonable efforts to update the information on our products, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Where our products contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
• We exclude all implied conditions, warranties, representations or other terms that may apply to our products or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our product; or
  • use of or reliance on any content displayed on our product.

For the avoidance of doubt, goods on our products are sold as shown.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation;
• any indirect or consequential loss or damage;
• refunds of order costs except where goods sold on our products are damaged via delivery;
• Goods delivered cannot be returned except where they have been damaged or are different from what the consumer ordered on our products.

We will only use your personal information in the creation and maintenance of your account to use our products.

We do not guarantee that our products will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our products. You should use your own virus protection software.

You must not misuse our products by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our products, the server on which our products are stored or any server, computer or database connected to our products. You must not attack our products via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our products will cease immediately.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our products in any website that is not owned by you.

Our products must not be framed on any other products, nor may you create a link to any part of our products other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our products other than that set out above, please contact duxltd22@gmail.com.

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Ghanaian law. You and we both agree that the courts of Ghana will have exclusive jurisdiction.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Ghanaian law. We both agree to the exclusive jurisdiction of the courts of Ghana.